Return Policy
At Klasika, we are committed to providing you with a delightful shopping experience. Please take a moment to review our return policy for information on returns and exchanges:
Eligibility for Returns:
- Returns are only accepted for damaged or incorrect products received.
- Please inspect your order upon receipt, and if you find any damage or if the received product is different from what you ordered, contact our customer service team within 48 hours.
Initiating a Return:
- To initiate a return, please contact our customer service team at hello@klasika.in within 48 hours of receiving your order.
- Provide your order number and include clear photos of the damaged item or details of the incorrect product received.
Return Shipping:
- If your return is approved, we will provide you with instructions on how to return the damaged or incorrect item.
- Return shipping costs for damaged or incorrect items will be covered by Klasika.
Refund or Replacement:
- Upon receiving the returned item and verifying the damage or discrepancy, we will either issue a refund to the original payment method or send a replacement, according to your preference.
Non-Returnable Items:
- Items that are not damaged or incorrect are not eligible for return.
Cancellations:
- If you wish to cancel an order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
Contact Information:
- For any questions or concerns regarding our return policy, please contact the Klasika customer service team at hello@klasika.in or whtatsapp us at +91 93105 07969.
Thank you for choosing Klasika for your art needs. We appreciate your understanding and cooperation.